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...Mercedes S400 - Low miles hybrid horror It is not unusual to see customers drift away when they purchase a new vehicle, only to come back a few years later when the motor starts to age a little. Once the warranty runs out, they realise that the main dealer is no longer cost effective....

...Renault Kangoo - Timely water warning It was lucky for the owner that the water pump started to leak Well aware that it was not a good option to be driving around with coolant leaking out from the engine, the owner of this 2008 Renault Kangoo 1.5 dCi decided to pop in to see me. Th...

...Ford Fiesta - Escaping belt The timing belt eating its way through the cover The owner of this 2007 Ford Fiesta 1.4 TDCi noticed a sound that was not quite right, so he brought it in to have a check. The noise he had heard was only a light rubbing noise, but he did not dismiss it a...

...Be thorough for better safety, reliability and genuine up-selling After a ‘quick look” a tyre centre said that this tyre was OK Don’t let customers lead you into the “have a quick look” trap. I understand time is precious but so is life. Customers are reassured if yo...

...Steve Rothweel Workshop Tales Tales from the workshop Ford Focus - Pungent diesel smell The body of the fuel injector was leaking diesel The smell of diesel is not on the top of my list of favourite scents. When diesel leaks onto a hot engine, and starts to evaporate, the resultin...

...Steve Rothwell Workshop Tales Tales from teh workshop Toyota Hiace - Suspension knocking The anti-roll bar link arms were replaced and the drive was much quieter One of the most annoying sounds is the constant knocking in the suspension. The complaint from the owner of this 2009 Toyot...

...CX-5 Rattling Noise from bulkhead when driving over rough roads Autodata shares common problems found in modern cars. Question: We have a customer with a 2012 Mazda CX-5 2,2D who is complaining of a rattling noise from the bulkhead area when driving over rough roads. We have heard the ra...

...Question: We have a customer with a 2000 Volvo S80, who has reported a knocking noise from the front of the car when driving over rough roads. We have heard the noise on road test and have checked several components under the vehicle but we cannot find the fault. Have you heard of this fau...

...Question: A customer of ours has a 2013 Audi A3 Sportback with a squeaking/creaking noise from the front of the vehicle when driving over rough roads. We have heard the squeaking/creaking noise on a road test but when the vehicle is in the workshop we cannot find the cause of the noise. Do...

...VW Passat CC: Cracking noise from load area when driving over uneven surfaces Question: We are having difficulty finding the source of a cracking noise from the load area of a 2010 Volkswagen Passat CC, when driving over uneven surfaces. We have heard the cracking noise on road tests bu...



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